Herban Cowboy Creator and Ambassador Program Terms & Conditions
IMPORTANT: This agreement contains a binding arbitration clause and class action waiver. Please read carefully before joining the program.
This Ambassador Program Agreement ("Agreement") is between you ("Ambassador" or "you") and Herban Cowboy ("Company," "we," or "us") and governs your participation in the Herban Cowboy Ambassador & Creator Program ("Program").
By applying to the Program, you agree to these terms.
1. PROGRAM OVERVIEW
What You Do: Promote our products to your network using your unique referral code or affiliate link.
What You Get: Earn commissions on qualifying purchases made through your referrals.
Relationship: You're an independent contractor, not an employee. You cannot make commitments on our behalf.
2. ELIGIBILITY & REQUIREMENTS
To participate, you must:
- Be at least 18 years old
- Follow FTC disclosure requirements (see Section 3)
- Keep your account information current, including payment details
- Follow all program rules and applicable laws
Important Email Notice: Program notifications will be sent from Buzzbassador at noreply@buzzbassadorapp.com or noreply@app.buzzbassadorapp.com, as well as from jen@herbancowboy.com. You must whitelist these email addresses to ensure you receive important updates about your account, commissions, and program changes. Emails sent to spam/junk are still considered delivered, and you're responsible for any missed communications.
You can update your information by emailing us at jen@herbancowboy.com or accessing your Buzzbassador portal at https://buzzbassadorapp.com/member-login
For help and FAQs, visit: https://help.buzzbassador.com/en/collections/14145948-resources-for-ambassadors
3. FTC DISCLOSURE REQUIREMENTS
The FTC requires you to clearly disclose your relationship with us. You must:
For Social Media Posts:
- Include "#HerbanCowboyAmbassador" or “#HerbanCowboyCreator” in a clear and conspicuous way
- Place disclosures where they can't be missed (not buried in hashtags)
- Make disclosures in the same language as your post
- Include disclosures in videos/stories, not just descriptions
For In-Person/Direct Referrals:
- Verbally disclose that you earn commissions when sharing with friends/family
- Be honest about your experience with our products
- Never make false or misleading claims
Remember: "Clear and conspicuous" means your audience should easily notice and understand that you have a financial relationship with us.
4. HOW TO PROMOTE
You have two ways to track referrals:
1. Affiliate Link (Recommended):
Your personalized link automatically applies your discount* and tracks the sale. Works even if the discount code isn't used at checkout. Most reliable tracking method — protects against missed commissions. Best for: bio links, posts, stories, emails, swipe-ups.
2. Referral Code:
Your unique code that customers enter at checkout for their discount.* Great for casual conversations, DMs, or verbal sharing. May not track if: sitewide sales override it, browser extensions (like Honey) inject different codes, or other promotions take precedence.
*Customer discount percentage subject to change per Section 8.
Important: Both methods earn you commission, but we strongly recommend using your affiliate link whenever possible. Your link acts as a backup to ensure you get credit even if your discount code doesn't get applied at checkout. This helps prevent missed commissions from technical issues or competing promotions.
One important note on where sales are tracked: This program tracks and commissions sales made at herbancowboy.com only. TikTok Shop and Amazon sales are not tracked through Buzzbassador and are not eligible for commissions through this program. When you share your link or code, always point people to the direct website.
Where You Can Promote:
- Social media profiles and content
- Personal blog or website
- In-person to friends, family, and network
- Direct messages to people you know
- Email to your personal contacts
As long as someone genuinely finds our brand through your personal efforts and uses your code or link, you'll earn commission. This includes word-of-mouth referrals.
5. PROGRAM RULES
Do:
- Share authentically with people in your genuine network
- Be honest about your experience with our products
- Respect other ambassadors and creators
- Track your referrals properly using your code or link
Don't:
- Use your own code or link to place personal orders
- Post your code on our brand's social media pages
- Submit your code to coupon/deal sites (RetailMeNot, Honey, SimplyCodes, Rakuten, CouponCabin, Slickdeals, etc.)*
- Mass-distribute your code to strangers or bulk lists
- Run paid ads without our written permission (includes Google Ads, Facebook Ads, Instagram Ads, TikTok Ads, etc.)
- Misrepresent your relationship with us
- Sell products at events without written permission
*Note on Coupon Site Leaks: We regularly monitor coupon sites for leaked codes. If your code is found on these sites, we'll immediately replace it with a new code and delete the leaked one. This protects you from unauthorized use of your code and ensures accurate commission tracking. Your affiliate link remains unchanged, and your new code will appear in your Buzzbassador dashboard.
6. COMMISSIONS
Rate:
Commission rates vary by program tier and are calculated on net sales after discounts, taxes, and shipping.
Commission rates are subject to change per Section 8.
Customer Referral Discount:
All programs offer a 20% discount to customers who shop using your referral code or affiliate link at herbancowboy.com. This discount may not stack with other active promotions.
Note: if a sitewide discount exceeds your referral discount, the higher discount may take precedence and your code may not apply.
Your Personal Discount:
As a program member, you receive an exclusive personal discount code for your own purchases. The discount rate associated with this code is set by us, varies by program tier, and is subject to change at any time per Section 8. This code is tied to your account — make sure to enter the email address your account is registered under at checkout so it applies correctly. Do not share this code publicly or use it as your referral code.
Qualifying Purchases:
- Customer uses your code at checkout OR clicks your affiliate link
- Payment is successfully processed
- Order is not cancelled or returned
- Sale can be from online or in-person referrals you made
Processing Period:
Commissions enter a 30-day processing period after the sale. This protects against returns and refunds. Your commission becomes payable only after this period ends.
Payment:
Payouts are sent via Tremendous on the 1st and 15th of each month in USD. Only commissions that have completed their 30-day processing period are included in each payout. The maximum time from sale to payout is 45 days. When your payout is sent, you'll receive an email from Tremendous with a link to claim your money. At that point, you'll be able to choose how you want it:
- PayPal
- Venmo
- Cash App
- Bank transfer
- Gift cards (Amazon, Starbucks, and more)
- Charity donation
You're responsible for any payment processor fees and applicable taxes.
Payment Method Requirements:
No account setup is required ahead of time. When a payout is sent, Tremendous will email you directly with instructions to claim your funds. If you fail to claim your payout or provide accurate information within 90 days of commissions becoming payable, those commissions may be considered forfeited. We're not responsible for payments sent to incorrect accounts due to your error.
Forfeiture for Violations:
Commissions will be automatically forfeited and declined if they result from any fraudulent or prohibited activity, including but not limited to:
- Sales generated from codes leaked to coupon sites
- Self-referrals (using your own code for personal purchases)
- Any other violation of these terms
We reserve the right to withhold all pending commissions if fraudulent activity is suspected or confirmed.
Tracking Your Earnings:
The "My Earnings" page in your Buzzbassador portal shows only your paid transaction history. You won't see commissions still in the processing period, commissions that are due but not yet paid, or any pending or upcoming payouts. Payouts will only appear after you've actually received the payment. Contact us if you have questions about pending commissions.
Exclusions — No commission on:
- Orders you place using your own code or link (self-referrals)
- Orders after your termination
- Cancelled or returned orders
- Purchases from unauthorized paid advertising
- Purchases from codes leaked to coupon sites
- Sales made through TikTok Shop or Amazon
- Improperly tracked orders
7. CAMPAIGNS
What are Campaigns? We may invite you to participate in special Campaigns with specific goals and rewards beyond your regular commissions.
Campaign Invitations:
- We choose which members to invite at our sole discretion
- Not all members will be invited to every Campaign
- If invited, participation is optional — you choose whether to participate
- Invitations sent via email from noreply@app.buzzbassadorapp.com or noreply@buzzbassadorapp.com
Campaign Types:
Sales Goals: Reach a certain sales amount or number of referrals (for all products or specific products).
Social Media Goals: Post specific content on designated platforms.
Campaign Details:
Each Campaign has a start date and either an end date or is open-ended. Fixed end date: only activity between start and end dates counts. Open-ended: activity counts from start date until we manually end the Campaign. Each invite includes a link to view full Campaign details, requirements, and rewards.
Campaign Rewards:
Set by us and may be paid as cash or store credit. Subject to the same payment rules and forfeiture conditions as regular commissions.
Sales Campaign Requirements:
- Your code/link must be properly used (no coupon sites, no self-orders, etc.)
- May require specific products to be purchased
- Progress tracked automatically — no submission needed
Social Media Campaign Requirements:
- Must post on specified platform (Instagram, TikTok, Facebook, or YouTube)
- Must use specified content type (story, video, post, etc.)
- May require specific @mentions, #hashtags, or keywords in content/caption
- Must manually submit your post via the Campaign page between start and end dates
- Submit button only appears during Campaign period — missing the deadline forfeits your reward
Content Usage Rights:
By submitting content for a social media Campaign, you grant us unlimited, irrevocable rights to use that content for any purpose, including but not limited to marketing materials (website, email, brochures, etc.), our social media channels, paid advertising, and any other promotional use. This license is worldwide, royalty-free, and perpetual.
Submission & Approval:
- We may reject submissions that don't meet requirements
- If rejected, you'll receive feedback and can resubmit
- You can resubmit after each rejection until accepted or the Campaign ends
- Each member can only participate once per Campaign
Important Notes:
- We're not responsible for missed Campaign emails in spam/junk
- We reserve the right to reject rewards for fraudulent activity
- Campaign completion notifications will be sent via email
8. IMPORTANT LEGAL TERMS
Program Changes: We reserve the right to modify your referral code, commission rate, discount percentage, or any other program terms at any time and for any reason, with or without notice. This includes immediately changing your code if it's found on coupon sites or being used without authorization. We also maintain the right to remove members from the Program at our discretion (see Section 9). Commissions may be forfeited if fraudulent activity occurs (see Section 6). Continued participation after changes constitutes acceptance.
Intellectual Property: You don't gain any rights to our trademarks, logos, or content.
Confidentiality: Keep any non-public information about the Program confidential.
Liability Limit: Our maximum liability is limited to commissions earned in the past 12 months.
Indemnification: You'll defend us from claims arising from your participation in the Program.
No Warranties: The Program is provided "as is" without warranties. We don't guarantee any specific results or earnings.
9. TERM & TERMINATION
Either party can end this agreement at any time with written notice. We may terminate immediately for violations or fraudulent activity. Earned commissions will be paid after termination, subject to our verification.
Our Right to Remove Members: We reserve the right to remove you from the Program at any time and for any reason, with or without notice, including but not limited to:
- Suspected or confirmed violation of these terms
- Lack of participation or engagement in the Program
- Failure to respond to our communications (email, DMs, etc.)
- Insufficient performance (e.g., minimal referrals, posts, or sales)
- Any conduct that may harm our brand or reputation
- At our sole discretion for any other reason
Upon termination, you must immediately stop using your code and links and representing yourself as our ambassador or creator partner.
10. DISPUTE RESOLUTION
First Step: Try to resolve disputes informally by contacting us at jen@herbancowboy.com.
Arbitration: If we can't resolve informally, disputes will be settled by binding arbitration in Minneapolis, Minnesota under the rules of the American Arbitration Association.
No Class Actions: All disputes must be brought individually, not as part of a class action.
Governing Law: This Agreement is governed by Minnesota law.
11. GENERAL TERMS
We may update these terms; continued participation means acceptance. This is the complete agreement between us. If any provision is invalid, the rest remains in effect. You cannot transfer this agreement without our permission.
12. CONTACT INFORMATION
General Inquiries: jen@herbancowboy.com
Legal Notices: staff@herbancowboy.com
Mailing Address:
Herban Cowboy LLC
7300 Metro Blvd Ste 630
Edina, MN 55439-2365
P.O. Box:
PO Box 24025
Minneapolis, MN 55424-0025
Last Updated: April 2026
By joining the Program, you confirm that you have read, understood, and agree to these terms.