Orders are typically processed within 24 to 48 hours (excluding weekends).You will receive an email with tracking information once your package has shipped.  Your package, in most cases, will arrive within 7 business days once it is shipped.  Please keep in mind that with increased e-commerce orders, labor shortages and/or climate weather conditions, it might take longer. 

State sales tax will be applied to orders being shipped to an address in the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, SC, TN, TX, UT, VA, WA, WI

For health and hygiene reasons, we are currently not accepting returns unless the product arrived defective. If you received a damaged or faulty item, please contact us at orders@herbancowboy.com within 14 days of receiving the item so we can make it right.