Shipping & Returns
Shipping Methods
We utilize UPS, Fedex and USPS. Your order will determine what carrier we use to provide you with the best service and fastest delivery window.
Shipping Locations
Currently we ship to the continental US only (excluding Alaska & Hawaii). Check back soon for more locations.
Ground Shipping
Currently, we ship Ground only – express shipping will be available in the future. Shipping is a flat rate $5.00 fee.
Order Processing
Orders are typically processed within 24 to 48 hours (excluding weekends).You will receive an email with tracking information once your package has shipped. Your package, in most cases, will arrive within 7 business days once it is shipped. Please keep in mind that with increased e-commerce orders, Covid-19 pandemic, labor shortages and/or climate weather conditions, it might take longer.
Sales Tax
State sales tax will be applied to orders being shipped to an address in the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, SC, TN, TX, UT, VA, WA, WI
Returns
Due to the Covid-19 pandemic, purchases are not available for return. To ensure everyone’s safety, we are temporarily not accepting returns. If you have questions, please email orders@herbancowboy.com
